We provide everything you need to operate and maintain printing and cutting machines with ease through video tutorials, free software, and step-by-step user guides.

In the technical support section, you will find a comprehensive library of tutorials and instructional videos to help you:

Operate machines for the first time
Solve common issues
Download software and drivers
Adjust settings to achieve the best results

Choose the machine or software type to access its dedicated support page.

Free Programs

Download and explanations of free software for printing and cutting machines, with instructional videos on installation and usage.

Printing Machines

Operation and maintenance tutorials for printing machines, print settings, and solutions to the most common issues.

Cutter Plotter – Refine

Complete tutorial videos for Refine cutting machines, from connection setup to configuration and professional cutting.

Cutter Plotter – Teneth

A comprehensive guide for using Teneth machines, including software explanations and solutions to common errors.

Mini Cutter

Beginner-focused tutorials for Mini Cutter machines, covering operation, cutting, and basic maintenance.

Cutter Laser (CCD – Double)

Full technical support for laser machines, including CCD system explanation, camera calibration, and cutting accuracy.

Sheet Label Cutter

Tutorials and technical support for sheet label cutters, including cutting settings, machine calibration, and solutions for misalignment between the cut and the design.

Laminator Machine

Educational videos on operating thermal laminating machines and adjusting temperature and speed.

Heat Press Machine

Guides on using heat press machines, including temperature and time settings for different materials.